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The Better Business Bureau BBB gives T-Mobile a decent rating of A but the 475 customer reviews leave the company with an average one star rating. Over three stars out of five on ConsumerAffairs.


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Fortunately my credit card service is excellent and highly professional in the way they handle disputes.

T mobile customer service reviews. The full breakdown of these plans reveals there are 7 key differences. The customer service was great I never had to wait and always talked to an American who understood English and were always happy to help. Check out T-Mobile customer service ratings.

Went to T mobile 5 times during my holiday in the USA. From the T-Mobile app on a T-Mobile phone. Your experience can help others make better choices.

T-Mobile Customer Service Representative Review – Working in the call center. The representatives are very respectful they make sure to greet you with a warm hello and goodbye and are very apologetic if anything goes wrong. For 25 months could never receive calls.

I purchase a Galaxy S22 and the USB cord was missing I called Tmobile customer service and explained what happen and the first agent lied and told me the USB cord would be expedited and I would get the USB cord in 2 days that was a LIE I called. T-Mobile Home Internet the first broadly available 5G home internet service triumphs over DSL and can hold its own against cable but it falls short of matching the speed and reliability of fiber. T-Mobile Reviews 195.

If you live in an area with bad options for internet providers T-Mobile 5G home internet can be your get-out-of-jail-free card for better internet. T-Mobiles 50 home internet plan gives you download speeds between 35115 Mbps and upload speeds between 623 Mbps for 50month. I closed the relevant lines but left my account open.

T-Mobile Reviews 3634 Bad. Customer Service Representative Current Employee – Albuquerque NM -. Check out T-Mobile customer service ratings.

The customer service was great I never had to wait and always talked to an American who understood English and were always happy to help. Took out a contract with them prepaid for 3 mths. However checking tracking delivery 2 days later it was still incorrect address.

Interesting same phone Att works well. Value for your money. I used their service for years.

The customer service for T-mobile is very impressive in comparison to other mobile phone companies I have dealt with in the past. Called again for almost two. They are very difficult to work with.

I used to be an extremely satisfied T-Mobile customer. T-Mobile ranks well for all of our consumer sentiment criteria. A rating on BBB.

I moved out of the US a few years ago. I closed the relevant lines but left my account open. Our 500 verified T-Mobile reviews give T-Mobile an average 355 stars placing it among the top cell phone carriers.

T mobile customer service reviews. I was quite shocked that the service is generally pretty decent. Customer Service Representative Former Employee – Bellingham WA – October 16 2021.

I have been a loyal customer to t mobile for over 6 years. I think my experience with T mobile should be a warning to anyone wanting to use them just in case you have a similar issue. T-Mobile has a consumer rating of 227 stars from 572 reviews indicating that most customers are generally dissatisfied with their purchases.

You can call but you get a low end call center half way across the world. Usually use Att sim card. The hiring process is really very challenging but it is all worth it.

Read 3501-3520 Reviews out of 3535. The support person could barely speak English let alone fix a simple mistake. I was a CSR in the call center I love working with people- but I hated how there was inconsistent customer service.

T-Mobile Reviews 197. I used their service for years. Retail only gets about one to two weeks of training and they.

T-Mobile T-Mobile Employee Review. These impressive 5G statistics are just further evidence of T-Mobiles dominance when it comes to data speeds. If I would be given a chance to apply.

If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you. Consumers complaining about T-Mobile most frequently mention customer service new phone and sim card problemsT-Mobile ranks 190th among Mobile Phones sites. My experience at T-Mobile was great although it was brief I really enjoyed my time there.

She repeatedly assured me that I wouldnt be charged and my account would remain open. Write your own review. I moved out of the US a few years ago.

Join the 3662 people whove already reviewed T-Mobile. T-Mobile wants you to think they have great customer service but it is all smoke and mirrors. T-Mobile Reviews T-Mobile customer service ratings.

Although 4808 complaints have been closed in the last year. General Customer Care Technical Support. T-Mobile support is typically friendly personable quick to respond and helpful.

Customer Service Representative Former Employee – EGS Clark – August 13 2021. First ATT includes the most priority data increasing the allotment to 100GB compared to 50GB on T-Mobile and Verizon. Read T-Mobile user reviews before switching carrier.

Customer service people blamed the phone. I immediately contacted T-Mobile customer service. Kenneth of Elmhurst NY Verified Reviewer.

3 calls and 3 email between T Mobile customer service TMCS and USP to correct address but they kept referring me to contact each other until TMCS s supervisor promised to take care of this. T-Mobile is very responsive to its customers needs and demands. T-Mobile Reviews 3578 Bad.

Quality of product or service. Their contract states-within 30 days. T-Mobile and ATTs plans are 85 per month while Verizons plan is 90 per month with the auto-pay discounts applied.

Write a Review. I talked to Danielle a supervisor who promised me a voucher for a new phone – but she never followed through with it. From your T-Mobile phone.

I called to. View all T-Mobile reviews. Customer reviews and satisfaction.

T-Mobile has the fastest average 5G download speed at 13517 Mbps and the highest average customer time spent connected to 5G. T-Mobile unreliable customer service – dont believe anything they tell you. 5 days later I got an email saying my account was deactivated.

I immediately called customer service again. T mobile customer service reviews. If you get hired at T-Mobile it means you are one of the best.

Average Customer Rating 61 User Reviews. I used to be an extremely satisfied T-Mobile customer. Texts took forever to receive.

Hopefully your T-Mobile home. T-Mobile Customer Service Representative Review – Good company going downhill. Tmobile has the worst customer service Tmobile has the worst customer service in the WORLDall agents and sup do is lie.


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